Questions
Answers, in plain words.
How do I start care for a loved one?
Call us or send a request from the Contact page. We'll talk through what's needed, then a nurse visits at home to plan care with you.
What areas do you serve?
We serve families across metro Atlanta and surroundings from our Lawrenceville office. Call us to confirm we can reach your home.
What services do you offer?
In-home nursing, personal care, medication management, wound care, vital signs, nutrition counseling, companionship, specialized care, and DBHDD RN oversight. The Services page explains each one.
Do you provide DBHDD RN oversight?
Yes. Our registered nurse provides oversight visits, writes the monthly nursing note, and supports the plan of care for people with intellectual and developmental disabilities or behavioral health needs, working with their support coordinators.
What happens at the first nursing visit?
A nurse meets you at home, listens, reviews daily routines and the doctor's instructions, and writes a plan of care you can read and ask questions about.
Can family members stay involved?
Yes. With the client's permission, we keep the family updated and include them in planning.
How do payment and insurance work?
Coverage depends on each person's situation and program. Please call the office and we'll explain the options that apply to you.
What are your office hours?
Monday to Friday, 9:00 AM to 5:00 PM Eastern. We're closed on weekends.
How do I apply to work with BHS?
Visit the Careers page and start a secure application. Sensitive details are only requested after you sign in.
Is my information kept private?
Public pages only collect what you choose to send in the contact form, and we ask you not to include medical details there. Client, staff, and applicant information stays inside signed-in portals designed with HIPAA Security Rule safeguards.
Can I ask medical questions through the website?
No. For your safety and privacy, medical questions are answered by a nurse by phone. In an emergency, call 911.